Privacy Policy

Miami Custom Depot Inc.
Last Updated: August 10, 2026

Miami Custom Depot Inc. (“Miami Custom Depot,” “Custom Depot,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, request a quote, communicate with us, or use our services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our online store and related services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Order and purchase information

• Product selections, sizes, colors, quantities, and customization instructions

• Artwork, logos, photographs, designs, names, or other files submitted for customization

• Communications you send to us by email, website forms, phone, messaging services, or social media

• Business or organization information when requesting uniforms, promotional products, or group orders

When you use our website, certain information may also be collected automatically, including your IP address, browser type, device information, pages viewed, referring website, approximate location, and information collected through cookies and similar technologies.

2. Payment Information

Payments made through our online store may be processed by Shopify and/or third-party payment processors.

Miami Custom Depot generally does not directly store complete credit or debit card information when payments are processed by these providers. Payment information is handled according to the privacy and security practices of the applicable payment processor.

3. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Produce customized products

• Create and send artwork proofs

• Communicate about orders, quotes, payments, pickup, shipping, or delivery

• Provide customer service

• Maintain customer and order records

• Detect or prevent fraudulent transactions

• Improve our website, products, and services

• Analyze website traffic and store performance

• Send marketing communications when permitted by law

• Comply with legal, tax, accounting, or regulatory requirements

4. Custom Artwork, Logos, and Photographs

Customers may provide Miami Custom Depot with artwork, logos, photographs, names, text, or other content for the purpose of producing customized merchandise.

We may use submitted content as reasonably necessary to prepare proofs, manufacture products, communicate with the customer, maintain order records, and resolve order-related issues.

Customers are responsible for ensuring they have the necessary rights or authorization to use and reproduce any artwork, trademarks, photographs, logos, or other content they submit to us.

Customer-submitted artwork and photographs will not be sold by Miami Custom Depot as personal information.

5. How We Share Information

We may share information with service providers when reasonably necessary to operate our business and fulfill your order. These providers may include:

• Shopify

• Payment processors

• Shipping and delivery companies

• Printing and production partners

• Website hosting and technology providers

• Email and communication providers

• Analytics providers

• Advertising and marketing platforms

• Accounting, legal, or professional service providers

We may also disclose information when required by law, court order, government request, or when reasonably necessary to protect our business, customers, rights, property, or safety.

6. Shopify

Our online store is hosted through Shopify. Shopify may process information about customers and website visitors in connection with providing its ecommerce services.

Shopify's handling of personal information is governed by its own privacy practices and policies.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the store, remember preferences, understand website usage, measure advertising effectiveness, and improve the shopping experience.

Third-party services integrated with our store may also use these technologies.

Depending on your location and applicable law, you may have options to manage or reject certain cookies through your browser or available website privacy controls.

8. Advertising and Analytics

We may use analytics and advertising services to understand how visitors use our website and to promote Miami Custom Depot products and services.

These services may collect information about your device, browser, interactions with our website, and advertisements.

Where required by applicable law, we will obtain consent before using certain advertising or tracking technologies.

9. Marketing Communications

If you subscribe to marketing communications, request promotions, or otherwise provide appropriate consent, we may contact you regarding products, promotions, special offers, or company updates.

You may unsubscribe from marketing emails by using the unsubscribe option provided in the message.

You may also contact us to request removal from our marketing communications.

Transactional communications regarding an order, payment, proof, pickup, shipping, or customer service request are separate from marketing communications.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, maintain business and accounting records, provide customer service, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

11. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

12. Children's Privacy

Our website and services are intended for customers who are legally able to make purchases or who are using the website with the involvement of a parent or legal guardian.

We do not knowingly collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us.

13. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Obtain information about how your data is processed

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Exercise other privacy rights provided by applicable law

Some requests may be subject to exceptions or record-retention requirements.

To submit a privacy request, contact Miami Custom Depot using the information below. We may need to verify your identity before completing certain requests.

14. Florida Residents

Miami Custom Depot is based in Florida. We handle personal information in accordance with applicable federal and Florida laws.

Where a specific privacy law applies to a customer or transaction, we will process eligible privacy requests as required by that law.

15. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Miami Custom Depot is not responsible for the privacy, security, or content practices of third-party websites. We encourage customers to review the privacy policies of those services before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, legal requirements, or other operational needs.

The current version will be posted on our website with the updated effective or revision date.

17. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact:

Miami Custom Depot Inc.
Hialeah, Florida, USA
Email: miamicustomdepot@gmail.com
Phone: 877-280-2883

Last Updated: August 10, 2026