Accessibility

Accessibility Statement

Miami Custom Depot Inc.
Last Updated: August 10, 2026

Miami Custom Depot Inc. (“Miami Custom Depot,” “Custom Depot,” “we,” “us,” or “our”) is committed to providing an accessible and user-friendly experience for all customers, including individuals with disabilities.

We want customers to be able to learn about our products and services, request quotes, submit artwork, place orders, and communicate with our team as independently and conveniently as reasonably possible.

Our Commitment

Miami Custom Depot is committed to improving the accessibility and usability of our website and online shopping experience.

We aim to make our website accessible to a broad range of customers and to follow generally recognized accessibility practices where reasonably possible.

Our accessibility efforts may include improvements related to:

Website navigation
Text readability
Color contrast
Alternative text for meaningful images
Keyboard navigation
Form labels and instructions
Buttons and links
Page headings and structure
Product information
Mobile usability
Checkout accessibility
Compatibility with commonly used assistive technologies

Accessibility is an ongoing effort, and we may continue making improvements as our website, products, and services evolve.

Accessibility Standards

We strive to improve our website with reference to the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C), where applicable and reasonably achievable.

These guidelines provide recommendations for making digital content more accessible to people with a variety of disabilities.

Because websites, ecommerce platforms, applications, and accessibility standards continue to evolve, we regularly consider opportunities to improve the customer experience.

Shopify and Third-Party Services

Our online store is powered by Shopify and may use third-party applications, payment services, product customization tools, social media integrations, maps, videos, review systems, or other external services.

Some third-party content or functionality may not be completely within Miami Custom Depot's control.

We encourage our technology and service providers to provide accessible experiences and will consider accessibility when evaluating services used on our website.

Product Images and Custom Artwork

Miami Custom Depot uses product photographs, garment mockups, color charts, size charts, custom artwork, graphics, and other visual materials to help customers make purchasing decisions.

We aim to provide meaningful text descriptions or alternative information for important visual content where reasonably possible.

If you cannot access information contained in a product image, size chart, color chart, artwork guide, or other graphic, please contact us. We will make reasonable efforts to provide the information in an alternative format.

Custom Product Ordering Assistance

Custom apparel and promotional product orders can involve multiple selections, including:

Product style
Color
Size
Quantity
Artwork
Decoration method
Print location
Personalization
Shipping or pickup

If a disability makes it difficult for you to complete a custom order through our website, please contact us.

Our team will make reasonable efforts to assist you with obtaining product information or completing your order through an appropriate alternative method.

Artwork Proof Assistance

Some custom orders require customers to review and approve artwork before production.

If you have difficulty accessing or reviewing an artwork proof because of a disability, please contact us before approving the proof.

We will make reasonable efforts to provide assistance or an alternative method for reviewing important order information.

Alternative Ways to Contact Us

If you experience difficulty accessing any part of our website, you may contact Miami Custom Depot directly.

Miami Custom Depot Inc.
Hialeah, Florida, USA

Email: miamicustomdepot@gmail.com
Phone: 877-280-2883

When contacting us about an accessibility issue, it is helpful to provide:

The page or product you were trying to access
A description of the accessibility problem
The device or browser you were using, if known
The information or service you were trying to obtain
Your preferred method of receiving assistance

Please do not include passwords, full payment card information, or other unnecessary sensitive information in an accessibility request.

Feedback

We welcome feedback about the accessibility of the Miami Custom Depot website and customer experience.

If you encounter an accessibility barrier, please let us know.

We will review accessibility feedback and make reasonable efforts to address issues where appropriate.

Physical Location and Local Pickup

Miami Custom Depot offers local service and pickup in Hialeah, Florida.

Customers who need disability-related assistance with local pickup or accessing our services may contact us before visiting so we can discuss available reasonable assistance.

Ongoing Improvements

Accessibility is an ongoing process rather than a one-time project.

As Miami Custom Depot adds new products, pages, images, applications, and ecommerce features, we will continue considering accessibility as part of our website development and maintenance.

Changes to This Accessibility Statement

We may update this Accessibility Statement periodically as our website, technology, accessibility practices, or applicable requirements change.

The current version will be posted on our website with an updated revision date.

Contact Us About Accessibility

If you have difficulty using our website or need assistance accessing information, products, or services, please contact: